AI agents that run your business 24/7.
Australian AI consulting and implementation for small businesses. AI receptionists for tradies, AML/CTF workflows for Tranche 2 firms. Live in 1-2 weeks. Built in Penrith.
~90,000 firms become reporting entities on 1 July 2026.
Real estate, accounting and legal practices have a fixed deadline. We turn AUSTRAC's free starter kit into 4 working AI workflows in 14 days. Fixed at $4,500.
See AML/CTF TrainingAI agents Australia means working software that answers your phones, qualifies your leads, drafts your reports and tracks your compliance — without adding headcount. Square AI is a Sydney-based AI agency that builds these agents for two specific groups of Australian small businesses: tradies who lose jobs to missed calls, and Tranche 2 firms scrambling to be ready for the AUSTRAC reforms on 1 July 2026.
We don't sell software subscriptions. We build the workflows you actually need — AI voice receptionists, lead qualifiers, admin assistants, AML/CTF intake agents — and hand them over with no lock-in. Most builds go live in 1-2 weeks. Pricing is fixed before we start. The AI runs on Australian-hosted infrastructure where it matters.
According to the federal government's National AI Centre AI Adoption Tracker, around 35% of Australian SMEs are now using AI in some form — but most are stuck with off-the-shelf chat tools that don't talk to ServiceM8, Tradify, Xero or AUSTRAC's reporting formats. That's the gap we close. Practical AI agents that plug into the systems you already run, built by a solo team that picks up the phone when you call.
Pick the one that fits your stage
Three fixed-price offers — strategy, tradie automation, or AUSTRAC Tranche 2 implementation. Pick the one that matches where you are.
AI Business Assessment
Not sure which AI workflows would actually move the needle? In 5-7 business days we audit your business, identify the highest-ROI AI opportunities, and deliver a written roadmap with fixed-price quotes for the builds we'd recommend.
- 90-min discovery call + your business stack review
- Written roadmap: top 3 AI opportunities ranked by ROI
- Fixed-price quotes for any builds we recommend
- 100% credited against any Square AI build within 90 days
Tradie Admin Autopilot
An AI voice receptionist that answers every call, captures lead details, books jobs into ServiceM8 or Tradify, and texts you a summary. Plus quote follow-up automation that recovers 2-4 jobs a month.
- 24/7 AI voice receptionist trained on Aussie accents and trade jargon
- ServiceM8 / Tradify / Simpro / AroFlo integration — jobs land in your system, not a spreadsheet
- Quote follow-up sequences on day 3, 7, 14
- No lock-in contract. Cancel any time.
AML/CTF AI Sprint
Real estate, accounting or legal practice? From 1 July 2026 you're an AUSTRAC reporting entity. We turn AUSTRAC's free starter kit into 4 working AI workflows in 14 days, plus a 60-min staff training session.
- Customised AML/CTF program from your sector's AUSTRAC starter kit
- CDD intake agent, training register, SMR draft assist, ongoing monitoring
- 60-minute live staff training included
- Optional $300/mo retainer for monitoring and reminders
Six AI agents we build most often
Every build is custom-trained on your business. These are the patterns we ship most.
AI Voice Receptionist
Answers calls 24/7 in a natural Australian voice. Captures lead details, qualifies the job, books into your calendar, texts you a transcript. Most builds replace voicemail entirely.
AI Lead Qualifier
Filters web form submissions and inbound enquiries by your criteria — budget, suburb, urgency, job type — then routes hot leads straight to your phone and parks the rest.
AI Admin Assistant
Drafts quote follow-ups, chases unpaid invoices, schedules service reminders, files receipts. Plugs into Xero, MYOB, Gmail and your calendar.
AI Chatbots
Site chat that actually books appointments rather than collecting tickets. Trained on your services, pricing FAQs and booking rules. Hands off to a human when it should.
AI-Powered Websites
Conversion-focused websites with the AI agent baked in. Lead capture, booking, content — designed and built around how your customers actually buy.
Custom Workflow Automation
The bespoke stuff. AML/CTF compliance workflows, vendor onboarding, document review, anything that's currently eating partner time. Fixed-priced after a free scoping call.
Three steps from here to live
Free 15-Min Audit
A short call. We look at where calls are leaking, what tools you already use, and which AI agent makes the biggest dent first. No pressure to buy. You leave with a one-page recommendation either way.
Build & Train
We build the agent on your scripts, your pricing, your booking rules. You test it with real calls and conversations before it goes live. Fixed price agreed up front — we don't bill by the hour.
Launch & Optimise
Go-live in 1-2 weeks. We tune the agent over the first month based on real conversations and your feedback. After that, it's yours. No lock-in, no per-call surprises.
Built for Australian small businesses
Two specialisms — tradies and Tranche 2 firms — plus a handful of sectors we've shipped for already.
What you get that other agencies skip
Australian-owned, Penrith-based
Solo founder. ABN 48 706 631 081. You speak to the person who's actually building your AI — not an offshore account manager.
Fixed-price strategy and builds
Every quote is fixed before we start — whether it's a $2,500 assessment or a $4,500 sprint. No hourly billing, no scope creep invoices, no per-call surcharges hiding in fine print.
Live in 1-2 weeks
Most receptionist builds ship inside two weeks. AML/CTF Sprint is 14 days exactly. We don't pretend AI builds take six months.
Australian-hosted data
Where the use case requires it (AML/CTF, healthcare, legal), data stays on Australian infrastructure. We'll tell you exactly where it sits.
No lock-in
Cancel any time. You keep the workflow, the prompts, the configuration. We're an implementation partner, not a platform you can't leave.
Plays with your tools
ServiceM8, Tradify, Simpro, AroFlo, Xero, MYOB, Karbon, LEAP, Property Tree, Box+Dice. We integrate with what you run — not the other way around.
Built by an Aussie operator, for Aussie operators
Square AI was founded in Penrith, NSW by Joel — solo founder, hands on every assessment and every build. Strategy and shipping, not one or the other. Not a marketing agency that bolted "AI" onto the deck.
Australian-owned
Sole trader, ABN 48 706 631 081, GST registered. Based in Western Sydney. Working with Australian small businesses across NSW, VIC, QLD, SA, WA.
Results-driven
Every build has a number attached — calls captured, jobs booked, hours saved, deadline hit. No vanity metrics, no AI-theatre demos.
Fixed-price
You know the cost on day one. If it grows in scope, we agree the new number before any work starts. No surprise invoices, ever.
Questions we hear most weeks
An AI agent is software that holds conversations and takes actions on your behalf — answering phone calls, booking appointments into your calendar, drafting emails, screening leads, filing compliance records. The good ones plug into the tools you already run (ServiceM8, Tradify, Xero, MYOB, Gmail) so the work actually lands somewhere useful instead of in a transcript you'll never read.
Australian AI receptionist services run from about $99/month for self-serve self-built tools to $1,300+/month for fully managed enterprise services. Our Tradie Admin Autopilot sits at $2,500 setup + $349/mo, which includes the build, the integrations, the training and ongoing tuning. For comparison, a full-time Australian receptionist costs $68,000-$75,000 a year all-in once you factor super, leave and on-costs.
Most AI voice receptionist builds are live in 1-2 weeks from kickoff. The AML/CTF AI Sprint is 14 days flat. Custom workflow automation depends on scope — we agree the timeline in writing before any payment changes hands.
From 1 July 2026, around 80,000-90,000 Australian businesses become AUSTRAC reporting entities under expanded AML/CTF rules. The big new groups are real estate agents, accountants and tax agents, lawyers and conveyancers, and dealers in precious metals. Enrolment opened 31 March 2026. If you handle property settlements, trust accounts, company formations, or buyer/vendor onboarding, you're almost certainly in scope. Our AML CTF training page has the sector-by-sector breakdown.
Yes. ServiceM8, Tradify, Simpro, AroFlo, Ascora, Xero, MYOB, Karbon, FYI Docs, ATOmate, Class Super, BGL CAS 360, LEAP, Actionstep, Smokeball, Property Tree, Box+Dice, MRI, Google Calendar, Outlook — these are the integrations we ship most. If you run something we haven't seen before, we'll tell you in the audit call whether it can integrate.
Where it matters — AML/CTF, healthcare, legal — yes. Production data sits on Australian-region infrastructure. We'll show you exactly where every piece of data lands before we build. For lower-stakes builds (a chatbot answering generic FAQs, for example), we'll be explicit if any component sits offshore so you can make the call yourself.
No. The setup fee is fixed. The monthly retainer is month-to-month. You keep the workflow configuration, the prompts and the integrations if you ever want to take them in-house or switch providers. We make money by being good — not by trapping you in a contract.
Yes. The AI Business Assessment is a standalone $2,500 deliverable — a 90-minute discovery call, business stack review, and a written roadmap ranking the top 3 AI opportunities for your business by ROI. You can take that roadmap to any implementer (us or someone else). Most buyers come back for the build, but the assessment stands on its own.
Yes — 100% of the $2,500 assessment fee is credited against any Square AI build within 90 days. So if you go straight from your assessment to the AML/CTF AI Sprint, your final cost is $4,500 — same as if you'd skipped the assessment. It effectively becomes free if you decide to build with us.
Book your free 15-minute audit
Tell us where calls are leaking, what tools you run, and what you'd like the AI to take off your plate. We'll send back a one-page recommendation within one business day.
Phone
Response time
Within 1 business day. Usually within 4 hours.
Location
Penrith, NSW — serving all of Australia